Speed, autonomy, scale, and agility

Delivering critical and lifesaving products precisely where and when they are needed, safely and reliably, every day, across multiple countries.

Transforming the way goods move

Zipline was founded to create the first logistics system that serves all humans equally. Our aim is to solve the world’s most urgent and complex access challenges. Leveraging expertise in robotics and autonomy, Zipline designs, manufactures and operates the world’s largest automated delivery system. Zipline serves tens of millions of people around the world and is making good on the promise of building an equitable and more resilient global supply chain.  

From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart and enabling leading healthcare providers to bring care into the home in the United States, Zipline is transforming the way goods move. By transitioning to clean, electric, instant logistics, we can decarbonize delivery, decrease road congestion, and reduce fossil fuel consumption and air pollution, while providing equitable access for billions of people. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it.  Zipline is inspiring people, governments, and businesses to imagine what is possible when goods can move as seamlessly as information.

I never thought I could use GIS to save lives. I thought saving lives was limited to doctors and nurses and health professionals only. But that’s what gives me energy. When you wake up in the morning thinking about how your work will save someone’s life, you just get up and go.

Priscilla Mbama Abasi
Geographic Information Systems Technician

The cabinets I maintain, the power systems I set up - those help get supplies to the folks in need. Those are the magic moments at Zipline.

Geoff Helton
Electrical Field Engineering

I remember the first time I sent medical products to a patient with an emergency. It was for a pregnant woman who had just given birth. That’s one of the reasons I joined Zipline - bridging that access to proper healthcare so everyone has a fighting chance.

Deborah Dodoo
Ghana Fulfillment Operations

When people come to me with aircraft-maintenance questions, I try to give them a ‘why’ in my answer. It’s a lot easier if the person has the context. This is what working in a thoughtfully regulated environment means: I know the rules and can navigate within them.

Bekki Sanchez
Chief Inspector, USA

Most engineers at Zipline have a generalist mindset. You need the courage to work on something that you are not an expert in and the humility to just roll up your sleeves and get it done. We can either go around and look for someone who knows how to do a specific thing, or we can just figure it out. We unblock ourselves.

Vasu Raman
Vehicle Behaviors Engineering Lead

Zipline is trying to give everyone ownership over a piece of a system, not just a task – and then get them as close to customers as possible to get it done.

Thomas Eliot
Head of Embedded Software Engineering

Our values drive everything we do

The standard of care.

Zipline’s standard of care is simple: be reliable, all the time, and treat every customer delivery as though it is meant for someone you love. Whether you are testing new hardware, developing software, packing an order, or repairing an aircraft, you are a critical link in the chain. There is no work at Zipline that doesn’t connect to this journey.  When every one of us, at every step, does our best, only then can we lay our heads on our pillows at night and feel good about the way we showed up.

Getting the job done.

Zipliners have the freedom to solve tough problems and the responsibility to get the job done. If you need help debugging an electrostatic issue on the launching system, you schedule an investigation with a tiger team. If you are building a new facility and see there is not enough shelving, you go to the store, make the purchase, and install it. Our company has scaled tremendously, but we maintain the one-team, whatever-it-takes attitude that got us where we are today.

Transparency breeds trust.

When Zipline began operating in 2016, we quickly learned how critical transparency is to successful operations. Without it, we would repeat mistakes and be too slow to solve problems. Over the past five years, Zipline has built a culture where everyone has  access to the people, information, and feedback they need to make excellent decisions and do their best work.

Tackling hard problems.

Zipline’s capture-line recovery system began as a line suspended between two fishing poles and some inflatable air cushions. Unsurprisingly, it often didn’t work. The cushions continually deflated, and the fishing poles lasted only a few cycles.  What worked was the system we used to manage to a better solution. To improve, we made decisions thoughtfully, shared mistakes broadly, and relied on data to measure results. Today, at Zipline hubs around the world, our automated ground systems recover hundreds of flights a day with automated tension lines that safely and reliably capture the aircraft’s one centimeter tailhook.

Empowering one another.

Zipline leaders do whatever it takes to serve their colleagues and make those around them stronger, not the other way around. For some Zipliners, leadership means managing teams or projects. For others, it means becoming a process or subject matter expert. For everyone, it means being humble, curious, listening carefully, and doing whatever it takes to help others be extraordinary.