health access

Rwanda Ministry of Health LogoMinistry of health logoKaduna State Government Nigeria LogoCross River logoBill & Melinda Gates FoundationGavi The Vaccine Alliance LogoUPS Foundation logoPfizer logo
Rwanda Ministry of Health LogoMinistry of health logoKaduna State Government Nigeria LogoCross River logoBill & Melinda Gates FoundationGavi The Vaccine Alliance LogoUPS Foundation logoPfizer logo

Unmatched agility and scale

Zipline’s purpose-built inventory management and order fulfillment software ensure inventory is tracked and traced from end to end. Digital workflow processes reduce human error in data logging and ensure data accuracy.

Guaranteed product quality

Zipline’s best-in-class warehouses and handling protocols ensure the highest standard of care and availability of cold-chain, fragile, and unique medical supplies.

Real-time visibility

Zipline’s purpose-built inventory management and order fulfillment software ensure inventory is tracked and traced at every moment through digital workflow processes; no data is ever self-reported and there is no opportunity for human error.

Read about our impact evaluation

The results of the impact evaluation undertaken by IDinsight and Zipline, and funded by the Bill & Melinda Gates Foundation, are now available.

Adaptable healthcare logistics solutions

Warehousing & Inventory Management

Zipline designs, builds, and operates world-class pharmaceutical and medical-grade warehouses, each managing inventory for an unlimited number of points of care.

Distribution & Logistics

Zipline delivers shipments via the fastest and most reliable instant logistics service, using the only scaled autonomous aircraft network in the world.

Data & Performance Management

Zipline's complete, accurate, time and location tagged dataset drives supply chain performance and continuous operational improvement across health systems.

Transforming Rwanda's blood supply chain


Rwanda's four regional centers (RCBTs) were seeking innovative ways to scale up an even, quick, efficient, and equitable distribution of blood across the country, while also controlling inventory levels and keeping spoilage low.


In 2016, the government of Rwanda partnered with Zipline to streamline blood distribution in the world's first application of instant logistics at scale. Five years later, Rwanda has scaled the program nationwide. Zipline delivers specialized blood components and medicines to over 350 Rwandan health facilities and handles over 75% of blood distribution outside of the capital, Kigali. The partnership has allowed RCBTs to increase their focus on donor collection and light processing. As a result, RCBTs have increased throughput by 2-3x and Zipline has helped reduce wastage by 95% while providing universal access to blood and specialized blood products and other essential medicines.

Powering Ghana's COVID-19 response


Nearly half of Ghana's population lives outside of cities, and those 12 million residents are challenging to reach with time-limited, cold chain-dependent services. The Government of Ghana needed a solution to quickly and equitably distribute highly perishable and cold-chain dependent COVID-19 vaccines quickly, equitably, and cost effectively.


Zipline combines its on-demand delivery system and centralized storage capabilities to reduce logistics costs, eliminate wastage, and bypass the need for cold chain infrastructure at every point of care. The Ministry of Health leveraged Zipline to transport COVID-19 samples, national-scale PPE delivery, and equitable Covid-19 vaccine delivery at scale. Zipline's scalable system can distribute 75,000 vaccine doses per week from each hub at 5-10 cents per dose.

Bringing cancer care closer to home


In early 2020, the COVID-19 lockdown posed a major global health threat to outpatients in health facilities including the Butaro Hospital, Rwanda's main cancer care referral center, managed by Partners In Health (PIH) and the Rwandan government. Many patients had to travel 8-12 hours round trip for treatment. As COVID-19 infections rose, experts feared lengthy travel could increase patient exposure or lead to missed or delayed treatment. PIH had to rethink its approach to delivering time-sensitive medicines.


Partners In Health collaborated with Zipline to distribute cancer medications to local district hospitals. On-demand delivery reduced average patient travel time from eight hours to one hour - an 85% reduction in travel time that increased access to care, reduced risk of exposure, and increased treatment adherence.

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Ultra cold chain vaccine distribution


COVID-19 vaccines require strict end-to-end temperature control from production to the point of use. Many countries lack the ultra-low temperature (ULT) storage infrastructure and cold chain distribution capacity to execute comprehensive national COVID immunization programs. Governments require end-to-end cold chain logistics to distribute vaccines to hard-to-reach communities safely and efficiently.


To prepare for a flood of critical COVID-19 vaccines into Africa, Pfizer and Zipline collaborated to test and then implement an end-to-end supply chain from vaccine manufacturing facility in Europe to UAV-based last-mile delivery in Ghana.  Zipline successfully maintained the cold chain to the point of vaccine administration, and Pfizer validated the performance of Zipline's packaging in maintaining vaccine integrity through aerial delivery.

How it works

End-to-end supply chain system

Every day, Zipline distribution centers around the world are changing the way that healthcare supply chains operate, and how care is delivered. Simple. Fast. Effective.

End-to-end in 30 minutes

Delivery timeline
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8:00 am
Order placed

A customer, patient, or provider needs an item and places an order—through a simple call or text to Zipline, through a supply center, or via your e-commerce site.

8:05 am

Zipline or the partner fulfillment team receives the order, picks and packs the shipment, and transfers it to Zipline flight operations.

8:10 am

Zipline immediately ships the order—rain or shine—and prepares the next order. Customers can track, and schedule their shipment’s progress.

8:15 am

Zipline's autonomous aircraft delivers the shipment to the target facility or customer’s doorstep.

8:30 am

The aircraft heads back to the hub to be recovered, recharged, and reloaded.